Terms & Conditions

  1. Atbahrain, PO Box 820, Manama, Kingdom of Bahrain (“we”, “us” or “our”) provides holiday packages, tours, cruises, transportation and other activities (“Activities”) to participants (“you” or “your”) either itself or through its suppliers.
  2. Any tour sales voucher and all other tickets and coupons issued in respect of the Activities are issued subject in all respects to these Terms & Conditions and to any and all terms and conditions of the owners, operators, public carriers and such other persons who provide Activities. The purchase of a voucher or booking entitling you to participate in an Activity shall be deemed to constitute your consent and acceptance of these Conditions of Contract.
  3. The full price of any Activity shall be due and payable when a booking is made. We may cancel any booking if the full price of the Activity is not paid to us at least two (2) days prior to the said Activity. No refund will be payable to you in respect of a booking cancelled less than twenty-four (24) hours prior to an Activity. Failure to show in the designated location for an Activity by the specified departure time shall be considered to be cancellation.
  4. We shall be entitled to cancel, alter or omit any part of any Activity for which a booking has been made with or without notice to you and at our sole discretion. In particular, due to the nature of many Activities. Delays and cancellations may result due to factors beyond our or our suppliers’ control, such as force of nature, the weather, terrorism, civil unrest, war, strikes, accidents, sickness, governmental restrictions and other events of force majeure. In such cases, a full or partial refund may be given at our discretion and/or the discretion of the supplier.
  5. Except as expressly permitted, any services/travel products purchased from us are non-transferable and cannot be sold, encashed or given away, nor can these services/travel products be used for commercial or promotional purposes.
  6. Any personal possessions left behind will be kept for 3 months, after which they will be disposed of responsibly.
  7. You understand and accept the potential risks and hazards that can be involved in some of the Activities. You take responsibility for ensuring that you are mentally and physically capable of participating in the particular Activity. You agree to comply with the instructions in English/Arabic of any personnel providing the Activity (“Leader”). If in the opinion of that Leader, your behavior or physical condition is detrimental to the safety, welfare and well-being of the group as a whole, or if the Leader considers that your general well-being will be put at risk, you may be asked not to participate in the Activity without the right to any refund of the price.
  8. In particular, some of the Activities are potentially hazardous. Atbahrain and its suppliers will use all their experience and, where necessary, the experience and assistance of local guides and other experts, in order to minimize the risk to you. Nevertheless, if you are participating in Activities that are potentially hazardous or against the Leader’s recommendation you may be required to read, understand and sign an indemnity and waiver form in English before participating in those Activities.
  9. Where we offer Activities provided by third parties, or issue you with a voucher entitling you to a ticket for an event, we act only as agent for the operator of the Activity concerned or the organizers of that event. The terms and conditions of the operator of the Activity or organizer of the event will apply to you and any refund will be subject to those terms and conditions. We will therefore have no responsibility for the acts or omissions (including negligence) of those operators or organizers or their servants or agents, or for any injury, damage or loss arising in connection with the provision of Activities by such operators or in connection with the event or its organization.
  10. To the maximum extent permitted by law, Atbahrain accepts no responsibility for any damage, loss, accident, sickness, injury or death that you or anyone else may suffer or incur arising out of the Activities and/or in connection with your contract with us and/or the operator of any Activities. You agree that you are responsible for the purchase of a comprehensive travel and emergency insurance. All personal effects are at your sole risk at all times during the Activity.